Mission & Values
The founders’ original vision and focus has remained steadfast since Day One: To build their business and reputation by creating a company culture dedicated to delivering the highest level of customer service and satisfaction.
Every member of the Emerald Coast Marine Group team understands the established vision, mission and values and embraces them in all aspects of daily interactions and operations.
The mission that drives the entire team of Emerald Coast Marine is to provide and empower our customers with knowledge, skills and confidence, while eliminating any intimidation that may come from the activities associated with purchasing, owning, operating or servicing a boat.
The staff of Emerald Coast Marine Group is committed to listening to our valued customers and following through on our conversations and all commitments made.
The team of Emerald Coast Marine is dedicated to treating our customers with respect while operating with the highest degree of integrity in all areas of our business relationships.
In addition, the executive leadership team of Emerald Coast Marine Group places an exceptionally high value on its team members, entrusting and enabling them to make sound decisions that are in keeping with the corporate mission statement. Team members are encouraged to pro-actively anticipate client needs and to respond accordingly.