Marina Dock Hand Job Description

SUMMARY: The Dock Hand is responsible for assisting the Forklift Operator with vessel movements, washing boats, pump outs, flushing motors, and fueling boats. Additionally, they may be responsible for assisting customers with loading and unloading gear, docking, securing boats, and general upkeep of the property. This position reports to the Dockmaster and Director of Marina Operations.


· Prepare and adhere to daily boat lift schedule using BoatCloud

· Move boats to and from launch area

· Secure boat to the docks

· Communicates with forklift operator/s when lifting and/or setting boats

· Fuel boats and marina equipment as needed

· Pump out waste tanks

· Empty all trash on docks, Yacht Club, and overall property daily

· Clean fish cleaning station daily

· Clean and maintain the Yacht Club restrooms, pool area and overall property daily

· Wash, and flush boats after they are hauled from the water

· Operate rough terrain forklift, floor scrubber, and tractor to support marina, sales, and service

· Load and adjust boat trailers

· Aware and capable of preventing hazardous situations before they become critical

· Reports any hazards, problems, or complaints at the facility to Management and participates in the efficient resolution

· Always maintains a professional and positive demeanor on the premises

· Self-motivated and vigilant with attention to detail in handling equipment, boats, and assisting customers

· Ensure compliance with regulatory and company policies and procedures

· Must demonstrate a high regard for safety


· Ability to communicate in English with members/guests/employees to their understanding

· Ability to provide legible communication and directions

· Ability to understand member/guest inquiries and provide responses

· Ability to safely operate boats

· Ability to focus on member/guest needs

· Ability to prioritize, organize and make good judgments

· Ability to ensure security of property

· Ability to maintain confidentiality of member/guest information and pertinent marina data

· Ability to perform assignments with minimal supervision

· Ability to work cohesively with co-workers as part of a team

· Ability to remain calm and react quickly when confronted with several tasks at once

· Ability to work with other operating departments on property

· Maintain a positive and cooperative attitude, demeanor, and approach with guests and coworkers

· Other and additional duties as directed by Management.


· Strong marine background that includes operating vessels

· Ability to provide a high level of service and a memorable experience for our clientele

· Must be able to work flexible hours including evenings, weekends, and holidays

· Capable of multi-tasking

· Professional appearance and demeanor

· Able to perform necessary maintenance functions to keep the marina equipment and operable

· Strong mechanical aptitude

· Able to work alone and as part of a team

· Knowledge about local waters and Emerald Coast Marine

· Good organizational skills

· Ability to communicate well with members, guests, and co-workers


While performing the duties of the job, the employee is required to reach with arms and hands; bend and stoop; remain at post standing for extended periods of time; may be required to lift and/or move up to 50 pounds.