Coastal Connection – Jan 2020 – Service Department



In case you haven’t had a chance to meet our new service department powerhouse, we’re pleased to introduce Traci Polk Malambri!

Traci is a highly seasoned and well-respected marine industry professional who has worked in a variety of leadership roles with top retailers throughout the area. ECM Group is pleased to announce Traci’s recent appointment as our service department manager. We hope you’ll have the opportunity to meet Traci soon and know you will find her high level of customer service and industry knowledge and expertise to prove very beneficial!

The Service Department is also pleased to announce the promotion of Matt Provenzano who has moved from the marina division to our service detail department. Welcome, Matt!

The Service Department has also announced a special promotional extension only through the end of January on engine service:

• If you would like to get ahead of the busy spring season and save some money while you’re at it, book your annual engine service now and enjoy a $100 promotional discount off our outboard package, or $200 off our I/O service!

• In addition, select COSTA sunglasses are available at 40% off on a first-come-first-serve basis! Come down to the parts department and check out these cool shades while they last!

Finally, please contact the team to discuss all of our available boat services including fiberglass, detail, bottom cleaning, bottom paint, electronics, and stereo installation, among others, along with our Yacht Management program.

For questions or more information, contact any member of the service team at 850-389-8318.